The eCommerce Design Summit returns on 20th & 21st May 2020!

EDS is a one-track, two-day conference on the 20th & 21st May, dedicated entirely to the design of experience-led products for the eCommerce industry. Day one is all about Retail and day two explores Travel & Leisure. The overarching message of the summit is to highlight the importance of customer-centricity in delivering successful eCommerce platforms. The aim is to explore the wider product design lifecycle and showcase how an experience-led strategy, when aligned with business goals, can help shape products to increase customer engagement & retention, as well as subsequently better conversion rates for the business.

We will once again offer great case studies and actionable ‘take-homes’ from 20 hand-picked eCommerce leaders at the Cavendish Conference Centre.

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